Privacy & Policy - YESYEA | Engineered For Wellness

Last updated: March 10, 2026

This Privacy Policy details YESYEA’s treatment of personal data gathered when you access or use the YESYEA website and our services. We process personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations to ensure the highest standard of global protection.

At YESYEA, we understand that intimacy is deeply personal. Your trust is the foundation of our acoustic and medical-grade design philosophy.

1. Absolute Discretion in Shipping & Billing

We prioritize your privacy above all else. All YESYEA orders are shipped in unmarked, unbranded packaging. Your payment statement will display a discreet corporate identifier, never detailing the specific intimate nature of your purchase.

2. Personal Data We Collect

Personal Data can be collected either directly from you or indirectly when you visit the YESYEA website (login and browsing data).

When you place an order: We will ask you for your shipping address, first name, last name, shipping and/or billing address, postal code, city, phone number and secure cardholder data.
When you subscribe: When you sign up for our newsletter or join our private exploration list, we will ask you for your email address.
Automatic Collection: We may collect IP addresses, traffic data, and information about the devices you utilize to access the website.

3. Lawful Basis for Processing

We process your data strictly under the following legal bases:

Contract: When you wish to purchase a product, we process personal data you provided to us as part of your order to fulfil our obligations under the contract.
Consent: Subscribing to our newsletter is voluntary (based on the consent you have given), and you can unsubscribe at any time.
Legitimate Interest: We process your Personal Data on the basis of our prevailing legitimate interest to provide and improve services to you, prevent fraud, and optimize our payment processes.

YESYEA is committed to a strict non-disclosure policy. We do not and will not sell your personal information. We only engage with highly vetted third-party service providers to the extent strictly necessary for them to perform specific actions on our behalf.

Below is a transparent breakdown of our data processing partners:

Category of Partner	Purpose of Data Processing	Location
Secure Payment Gateways	Processing highly encrypted payments for your purchases. We never store your full credit card details on our servers.	USA & Global
Discreet Logistics & Transport	Carrying out absolutely discreet shipping services to ensure your product arrives safely in unmarked packaging.	Global
Private Communication Tools	Managing our private customer list (via Klaviyo) to send order updates and requested insights.	USA
Secure Cloud Infrastructure	Hosting the YESYEA website securely and ensuring your browsing data is protected by industry-standard encryption.	USA

Our service providers have conducted strict security audits to ensure an adequate level of personal data protection.

5. Data Retention

YESYEA will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as the applicable law requires. After complete processing of the contract, your personal data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law.

6. Cookies and Tracking Technologies

YESYEA uses certain online marketing tools, cookies, and similar technologies. These technologies help us carry out web analysis, improve your website experience, and personalize our offerings to you.

7.Security of Your Data

YESYEA utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, encryption and anonymization of personal data as soon as possible.

You maintain complete control over your digital footprint. You have the right to:

Right of access: Obtain confirmation as to whether or not your personal data are being processed, and access the personal data.
Right to rectification: Request the rectification of your inaccurate personal data without undue delay.
Right to erasure (‘right to be forgotten’): Obtain the erasure of your personal data without undue delay.
Right to restriction of processing: Request the restriction of how we process your data.
Right to data portability: Receive your personal data in a structured, commonly used and machine-readable format.
Right to object: Object, on grounds relating to your particular situation, at any time to processing of your personal data.

9. Additional Rights for U.S. Residents (including California CCPA)

If you are a resident of the United States, including California, you have specific rights regarding your personal information under state laws such as the California Consumer Privacy Act (CCPA).

“Do Not Sell My Personal Information”: YESYEA is committed to a strict non-disclosure policy. We do not and will not sell your personal information to any third parties.
Right to Know and Delete: You have the right to request what personal information we collect, use, and disclose, as well as the right to request the deletion of your personal information.
Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

10. Children and Age Restrictions

Our website is not directed at people under 18 years of age. We do not knowingly collect Personal Information from children under the age of 18. By placing an order, you declare that you are of the appropriate legal age to purchase the items.

11. Contact Our Privacy Team

Should you have any questions regarding this Privacy policy or the protection of the personal data, please contact us via email at:
Email: privacy@yesyea.com